A1. Who should register on helloaddress.com?
Any person who want to sell, buy or rent a property can register to helloaddress.com. Only registered customers can post a property or post a requirement on our site.

A2. How to register on helloaddress.com?
One can register by submitting the required details in the sign up page. After sign-up you will have to verify your email id before you can start using your ID to login on helloaddress.com. Once registered, user can edit their profile from 'My Account' after loging in.

A3. Why should I register on helloaddress.com?
Helloaddress.com is an exclusive realestate portal for Kerala. Registering to helloaddress.com enables you to post the property details as a seller and post any of your property requirement. You can also send SMS or Email to the owner of a property posted on the site instantly through our interface.

A4. Can I use helloaddress.com without registering?
You can use helloaddress as a guest user to search and find thousands of properties and details. You can access complete resource on realestate accessory pages too.

A5. Why should I give my email id and contact details when I am registering on helloaddress.com?
Your email ID will be used to create your unique ID on helloaddress.com. You would require this to login with us every-time you wish to use our site. All your contact information would be used to deliver you with responses from prospective customers as SMS and Email.

A6. How do I add photos while registering?
After registering you personal info, select Post Property to post property details where you will have option to upload photo. You can upload one photo along with posting property details. Additional photos(up to 25 in photo gallery) will be charged.

A7. What happens if there is objectionable contents in any of the matter I have entered?
If by any chance any/all of the fields have objectionable content , the admin rejects entries in the field and sends you an email showing the reason why it has been rejected. You can change the matter and enter the fresh content using the link Edit in My Account page. The new entry will be screened and approved by the admin.

Post Property

B1. What is Post Property option in helloaddress.com?
After register to helloaddress.com , you can post the property details to list the property to sell/rent which will be viewed by the buyers who want to buy/rent the property through Search. You can upload one photo along with the property details.

B2. Why should I enter Property Description helloaddress.com?
You can include more details in the Property description field that gives a clear idea to the customer visiting your property details. The better you describe, the better your buyer will know about your property.

B3. Should I enter the contact details in Post Property?
The contact address, phone numbers and email id will be the instant source of contact for those who you view your property. So it is important that you enter your contact information without errors.

B4. What is my Property ID?
Once a property is listed on helloaddress.com, an ID will be provided which will be unique for your property. This number with a suffix 'P' ( e.g. P1204) will be displayed against your property whenever its viewed. The property ID can be entered in the Search option, Search by property ID, to find the property you want.

My Account

C1. How do I log on to helloaddress.com?
You can log on to helloaddress.com using your username and password created during Registration. If you forget your password, you can click on th link Forgot Password in the Homepage to create new password.

C2. How can I change the information I submitted during Registration?
You can change information submitted during registration by clicking on Update Profile in your My Account Page after logging on to helloaddress.com with your user name and password.

C3. How can I change my password submitted on Registration?
You can change your password by clicking on Change Password in your My Account Page after logging on to helloaddress.com with your user name and password.

C4. What is My Properties?
My Properties gives you a summary of all the properties posted by you on helloaddress.com. Clicking on each property will give you details of the properties which can be edited and made active again, if required.

C5. What is My Messages?
My Messages gives you a summary of all the SMS and emails received and sent by you.

C6. What is Manage Media?
Manage Media shows you a list of photos and videos posted by you on the site for different properties. You can add/ edit/ delete photos from here.

C7. What is My Requirements?
My Requirements gives you a summary of all the property requirements posted by you. You can add/edit/ delete your requirements.

C8. What is Manage Subscriptions?
Manage Subscriptions is a history of all the payments made by you for the different properties posted on the site. It will have the list of payments made, validity of subscription, renewal dates and other related informations.

C9. What is Saved Searches?
When you search for a property on our site, you have an option save the 'Search' performed by you. All the searches saved by you will be saved to your account here for future reference.

C10. What is My Watchlist?
While searching for a property on the site, you can always add your favourite ones to your Watchlist. All the properties you add to your Watchlist can be viewed in 'My Watchlist'.

C11. What is My Contacts?
My Contacts is a list of contacts made for your property and contacts you made for other properties.

C12. What is My Alerts?
My Alerts is a summary of all the alerts you receive based on the property requirement posted on the site.

C13. What is Post Properties?
To post a new property on helloaddress.com, you can post it through your account with 'Post Property'.


D1. How can I search for my interested property on helloaddress.com?
You can do a simple search to find any property of your interest. You can search on our site based on District, Locality, Property type and so on. You can also use Advanced Search to filter down your search according to what exactly you are looking for, based on price or even the exact location. You can also search by Property Id.

D2. Can I save my search results?
You can use Save this Search option on top of the search result page to save the entire search page for future reference.

D3. How can I Search on Map?
Searching on Map is made easy with our new features. You can search in the area of your interest by using our maps. You can draw a polygon or a circle in the area of your interest and get the type of property that you are looking for.


E1. How can I contact helloaddress team?
You can contact us through email at hello@helloaddress.com or call us at 0481-2587202 or write to us at helloaddress.com, Manorama Classifieds, Malayala Manorama Co. Ltd , KK Road, Kottayam, 686001. You can also use our live help chat with our hello support executives 24X7.


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